Practical information about Mombasa
On this page you will find answers to the most frequently asked questions about Mombasa. You can read more, for example, about the weather conditions, visas and what to pack.
As a coastal city, Mombasa is characterised by a flat landscape. Mombasa enjoys a central location on Mombasa Island, but extends all the way to the mainland. The island is separated from the mainland by two bays, Port Reitz in the south and Tudor Creek in the north.
Mombasa has a hot, tropical climate and the amount of rainfall depends on the season. The rainiest months are April and May, with minimal rain in January and February.
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Please read our general travel terms and conditions carefully, as these are part of the agreement terms for tours purchased at Africasafari.co.uk. Mombasa tours purchased from us are covered under the “Package Travel Act”. Click here to read our travel terms and conditions.
On our insurance page, you will find all the information you need. Click here to proceed to our insurance page.
We advise you to contact a medical specialist, your GP or an authorised vaccination clinic. You can also read more about the rules regarding travel vaccinations at Statens Serum Institut.
Please be aware of the rules about yellow fever – especially if you are entering via another African country.
Get 10% off vaccinations
When you book a holiday through Africasafari.co.uk, you are eligible for a 10% discount at the following vaccination clinics:
- Rejseklinikken.dk, Ordrupvej 60, 4., 2920 Charlottenlund
- Vaccination.dk, Ørestads Boulevard 5, 2300 København S
- Medicinsk Speciallægeklinik, Jens Baggesens Vej 90 B, 8200 Aarhus N
You can book an appointment on all of their websites and find further information on vaccinations. Please refer to us when booking and bring your order confirmation with you to the consultation so that the discount can be deducted.
British citizens need a valid visa to travel to Kenya. NB. Your passport must be valid for 6 months after entering Kenya.
From 1 July, Kenya introduced the electronic tourist visa, eVisa. However, you can still apply for a visa manually upon your arrival at the airport in Kenya.
The Kenyan authorities are working on the new eVisa replacing the manual application process upon arrival at the airport. The transition is taking longer than expected.
You can therefore apply for a visa to Kenya either manually upon your arrival at the airport in Kenya or online before departure.
Manual visa application upon arrival in Kenya:
Upon your arrival at the airport in Kenya, you must complete an application form and pay 50 USD. It usually goes relatively quickly. Remember to bring a pen with you! Under the section where you have to fill in your address in Kenya, you should write the name of the first hotel/lodge where you will be staying.
Electronic application for a visa before entering Kenya:
On the website www.evisa.go.ke, you can apply for an electronic eVisa and pay by credit card. The visa costs 50 USD plus a service fee of 1 USD.
You can apply for a visa for Kenya up to 3 months before departure.
When applying for a visa, you are required to upload a photo of your passport and a passport photo (max. 500 × 500 pixels). After registration on the website, it takes about five days before the visa is issued. The electronic visa still has to be printed out and presented with your passport on your arrival in Kenya.
If you have any problems or questions regarding the electronic eVisa, please contact the Kenyan Embassy in Stockholm on tel. +46 (0) 8 21 83 009.
If you need help with the application, please contact the Kenyan Tourist Board’s Representative in Denmark: Hanna Johansson, firstname.lastname@example.org or tel. +45 6155 7489.
Other visa-related things to be aware of:
- When entering Kenya, an entry card must be completed and handed in on the aircraft, otherwise at the visa desk
- When departing Kenya, an exit card must be completed, which is available in the departure terminal
The visa regulations can be checked on the Foreign & Commonwealth Office’s website.
If you are a British citizen and you have booked a combination tour with a safari in Kenya and a beach holiday in Zanzibar (Tanzania), you are required to have a visa for both Kenya and Tanzania. Visas to Tanzania can be arranged upon entry to Zanzibar; remember to have 50 USD in cash ready for this.
We will send you your flight reservation as soon as you book your holiday. You can see times and routes on the itinerary. It is important to check for any spelling mistakes in your name. The name on the reservation must be exactly as in your passport. If you find any mistakes in the names, please contact us immediately.
Today, there are only electronic airline tickets (e-ticket). So you will not receive a physical ticket for use at the airport check-in. When you check in at the airport, you use your passport and a booking reference. The booking reference is on your itinerary.
Once you have purchased a tour through us, you will receive our service letter before your departure. The service letter contains important information about online check-in, what to do in the event of a delay, and our agreed guidelines on tips, etc. In addition, you will find important telephone numbers for our local agents as well as our emergency telephone number.
So it is important that you print out the service letter and bring it with you.
We recommend that you make a seat reservation on the plane. Many airlines also offer to upgrade reserved tickets for seats with extra space and comfort, e.g. Economy Comfort at KLM and Premium Voyageur at Air France. You can do this through the airline’s website. Most airlines have a point in the menu called “manage my booking”. Please note that many airlines require payment for seat reservation, so you should have your credit/debit card to hand when you get started.
Unfortunately, rules differ as to when seat reservation is opened. We recommend that you try to make a seat reservation as early as possible and you will then know when you can make a seat reservation if it cannot be done right away. It is very common for seat reservation to be opened between 72 and 24 hours before departure.
On your arrival at the airport in Mombasa, you will be picked up by our local representative.
On departure, you will be driven back to the airport.
When it’s winter in the UK, Mombasa is 3 hours ahead.
When it’s summer in the UK, Mombasa is 2 hours ahead.
You can call home from Mombasa on your own mobile phone. If you call a lot and wish to save money, it may be worth buying local SIM cards and pre-paid cards. Please note that your phone SIM must not be locked. You can remove the SIM card lock from your mobile phone by contacting the phone company where you purchased the phone.
There are mosquito nets in the rooms, but it is a good idea to bring mosquito spray, such as AUTAN and antipruritic agents with you from home.
In Mombasa, it is customary to tip guides, waiters and other service personnel.
Tips are therefore expected, but it is, of course, up to you how much you wish to pay.
Give your tips personally and always have a little change in your pocket for tipping.
As a rule of thumb, you can reckon on the following:
- 1 USD for luggage which the porter carries for you
- 10% in bars and restaurants
- 1 USD a day for the maid
Our tipping guideline is in USD, but tips should be calculated in the local currency at the destination.
Please note that this tour is not generally suitable for persons with reduced mobility. Please contact us for information about your options in relation to your specific needs.