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Practical information about Uganda

On this page you will find answers to practical questions that you may have in connection with booking of one of our Uganda safari holidays. Read more, for example, about weather conditions, vaccinations and visa. If you have any other questions, we are always ready to help.

Practical information about Uganda

Practical information about Uganda

On this page you will find answers to practical questions that you may have in connection with booking of one of our Uganda safari holidays. Read more, for example, about weather conditions, vaccinations and visa. If you have any other questions, we are always ready to help.

1. Weather and climate in Uganda

Uganda can be visited all year round. Even though Uganda is close to the equator, the country sits far enough above sea level to stabilize the temperature, so it never gets too hot. The average temperature is around 26 degrees and approximately 17 degrees at night.

Mountain walks, gorilla trails, and other walks in the forest are more challenging during periods of rain fall (October-November and April-May). However, there is no real reason to fear heavy rain periods, as the sun is more often than not shinning. The rain occurs mostly at night and early morning hours. Safari and Chimpanzee tracking is actually best during the rainy periods, as the Chimpanzees tend to be more active and visible.

Statistics
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
Day temp.
27
27
27
26
26
25
25
25
26
26
26
26
Night temp.
17
17
18
18
18
17
16
16
16
17
17
17
Rain mm
89
72
160
198
206
93
61
69
110
117
141
112
Statistics Day temp. Night temp. Rain mm
JAN 27 17 89
FEB 27 17 72
MAR 27 18 160
APR 26 18 198
MAY 26 18 206
JUN 25 17 93
JUL 25 16 61
AUG 25 16 69
SEP 26 16 110
OCT 26 17 117
NOV 26 17 141
DEC 26 17 112
2. Terms & Conditions

Please read our booking terms and conditions carefully. These terms and conditions constitute the basis of your package purchased from africasafari.co.uk.  Click here to read our terms and conditions.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

3. You should be particularly aware of the following in Uganda
  • Ideally book well ahead of departure to be most sure of obtaining the gorilla licence required for gorilla tracking.
  • Paid gorilla licences are non-refundable and cannot be amended to dates other than those for which they are issued. Your licence is included in the price and is only valid on the day you are going gorilla tracking.
  • In case of illness such as colds or flu, your participation in gorilla tracking may be denied, even though the licence has been paid for. This is due to the risk of infecting the gorillas. Ultimately, it is the guide who decides if you can participate.
  • The minimum age for participation in gorilla tracking is 15.
  • You should be prepared for the trip to be physically demanding.
  • Gorilla tracking takes between 1 and 9 hours.
  • We estimate that you will spend around 1 hour with the gorillas.
  • Homosexuality is illegal in Uganda, and tolerance is low.
  • Possession of any drug is strictly prohibited and is punished harshly.
  • Be sure to take any litter home with you – this also applies to apple cores and toilet paper.
4. Travel insurance

We are an ATOL protected agency giving you complete peace of mind. It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/traveling companions for the duration of their trip.

In cooperation with our partner we can offer advantageous travel insurances. Learn more here.

5. Vaccinations

We always advise that you contact a specialist, your GP or an authorized vaccination clinic. You can also read more about the rules for travel & vaccinations at the central NHS Fit for Travel website: here

You need to be able to prove you are yellow fever vaccinated before entering the country. We recommend that you contact your doctor or clinic for more information on vaccinations.

6. Visas

UK citizens need a valid visa to visit to Uganda. You should apply for visa pre-authorisation online at https://visas.immigration.go.ug/. Your approval should be printed out and carried with you to Uganda. Please be aware that the visa itself is not received until your arrival in Uganda. The visa costs 50 USD per person.

It can take up to 7 days to receive your pre-authorisation, so we recommend that you apply in good time. If you have not heard anything within 7 days, we recommend that you contact the Ugandan High Commission, which can also issue visas.

• Your passport must be valid 6 months after exit from the country
• There must be room for entry / exit stamps in the passport
• You must complete entry and exit cards

Visas details can be subject to change at short notice. Therefore, we recommend that you also check the rules on the Foreign Ministry website and ugandahighcommission.co.uk.

7. Flight reservations and airline tickets

We will send you your flight reservation as soon as you book your trip. You can see times and routes on the itinerary. It is important to check your name for spelling mistakes. The name on the reservation must be exactly as in your passport.  If you find any mistakes in the names, please contact us immediately.

Today, there are only electronic airline tickets (e-tickets), so you do not receive a physical ticket for use at the airport check-in. When you check in at the airport, you use your passport and a booking reference. The booking reference is on your itinerary.

8. Service letter

Once you have purchased a tour through us, you will receive our service letter before your departure. The service letter contains important information about online check-in, what to do in the event of a delay, our agreed guidelines for tips, etc. In addition, you will find important telephone numbers for our local agents as well as our emergency telephone number.

So it is important that you print out the service letter and bring it with you.

9. Your luggage

We use many different airlines to Uganda, therefore it may vary how much baggage and hand luggage you can carry on the aircraft. Find more information about this on your ticket or contact us if you have any questions.

We recommend that you pack your things in soft bags when going on a safari holiday. It’s easier to pack the safari cars with soft bags than suitcases. Hardcase suitcases are particularly difficult to fit in to the safari car. So, if possible, avoid using suitcases with hard edges.

You should also make sure you carry all your important and indispensable things in your hand luggage. This applies to items such as passports, visas, airline tickets, insurance documents, credit cards, money and cameras, as well as information about your health and vital medicines.

The air-conditioning on board the aircraft can be cold, so maybe take a jacket inside your hand luggage.

10. Seat reservation, upgrades and extra legroom

The airline will assign you a seat on board the aircraft upon check-in. If you have specific wishes, you can make a seat reservation via the airline’s website. Most airlines have an area on their website named “manage my booking” or similar. Please note that most airlines require payment for a seat reservation, so it’s a good idea to have your payment card ready when starting a seat reservation. Airline seat reservations vary from company to company, but as a general rule, you can book seats from around 48 hours before departure.

Many airlines also offer upgrades with extra legroom or comfort seating, such as Economy Comfort with KLM and Premium Voyageur with Air France. You can check these details through the airline’s own website, along with payment information.

Please kindly note that airlines have full access to all seats on the aircraft and therefore always reserve the right to alter a reservation.

If you do not make a seat reservation before departure, the airline will issues your seating upon check-in at the airport.

11. Transfers to and from the airport

All local transfers to and from the airport are included in the package.

12. Transport

Our skilled and knowledgeable driver / guide will pick you up at Entebbe International Airport. He will take you to the hotel, on safari trips, other sightseeing trips and on the last day, back to the airport.

13. Driving Distances on safari in Uganda
  • Day 2: Airport to hotel, approx. 5km.
  • Day 3: Entebbe till Queen Elizabeth N. P., approx. 600 km.
  • Day 4: Game drive in Queen Elizabeth N. P. and the boat trip
  • Day 5: Queen Elizabeth N. P. to Ishasha, approx. 95 km.
  • Day 6: Ishasha to Bwindi, ca. 55 km away.
  • Day 7: Gorilla tracking
  • Day 8: Bwindi to Mburo Park – approx. 300 km.
  • Day 9: Transfer till the airport – approx. 280 km.

A total of approx. = 1335 km

Remember all distances and times are approximate, subject to weather and changes in planning.

14. Safari cars

On safari we drive in 4WD vehicles. All the cars have the option to open the roof during the safari. There can be up to 7 people inside the vehicle.

15. Gorilla permits

Mountain gorillas are wild animals that move around freely and independently.  It can therefore, not be guaranteed that the gorillas will be around on the days you are out. That said, the possibility of seeing the gorillas is very high, so you would have to be very unlucky not to see them. Be aware that Gorilla Permits can not be changed to other dates than originally issued for. They are non-refundable even if you are unlucky not to spot gorillas.

If you are sick/ill, you are not permitted to go out spotting gorillas. The guide has the final say on whether a guest is healthy enough to go on the trip. The cost of gorilla permits, room and board will be also not be refunded due to sickness.

16. Dress and useful advice for gorilla tracking

When you go gorilla tracking in Uganda, we recommend that your dress consists of several layers as the temperature fluctuates during the day. These layers could, for example, consist of, but are not limited to, long underwear or leggings, durable, thick trousers, a T-shirt and a long-sleeved top, a lightweight fleece or down jacket, a waterproof jacket or rain jacket and lightweight socks in wool or another breathable material. It is definitely also a good idea to wear waterproof hiking boots which you can have on for many hours and which are suitable for climbing up steep slopes.

It is also a good idea to bring the following with you on the day:

  • Sun cream
  • Camera
  • Binoculars
  • Sunglasses
  • Cap or hat with a visor or brim
  • Rainwear – or a waterproof jacket as a minimum
  • A thin pair of warm, waterproof gloves
  • Water bottle
  • Light snacks such as muesli bars or the like
  • Small day backpack with space for the things you need during the day
17. Lunch and drinks

The package consists of full board. Drinks are excluded.

18. Currency

USD has been used as the local currency in Uganda since 2013, but both EUR and GBP are also accepted. We recommend that you carry a small amount of USD with you (1–5 dollar bills), as this is most commonly used at markets, or for payment of tips and the like.

19. Tipping

In Uganda, it is customary to tip guides, drivers and carriers. Tips are therefore expected, but it is, of course, up to you how much you wish to pay. Give your tips personally and always keep a little change in your pocket for tipping.

As a rule of thumb, you can reckon on the following:

  • 15 USD per person to the carrier on the chimpanzee and gorilla tours
  • 20 USD per person to the head guide on the chimpanzee and gorilla tours
  • 5 USD per person to the guide on other activities
  • 10 USD per person per day for your driver
  • 1-2 USD for each piece of baggage the carrier brings in to the hotel for you
  • 10 % in bars and restaurants (not in hotels where meals are included, however)
  • 2 USD a day for the maid

Note that there may be people who abuse the situation. At the airport, you may sometimes encounter service workers who demand tips for things such as putting suitcases up on the X-ray machines, weighing suitcases, etc. They should NOT be given any tips. We recommend that you tip your guide/driver at the end of your tour – preferably in a sealed envelope.

 

20. Public holidays

It is always special to experience the traditions and celebrations of other countries. Below is a list of public holidays, important festivals and other special occasions.

Please note that some museums and attractions may be closed on these days.

 

21. Time difference

Uganda is two hours ahead of the UK during summer and three hours ahead during winter.

22. Language

The official language of Uganda is English. However, there are over 50 different languages found in the country.

23. Charging of mobile phones and other electrical items

Most hotels and lodges generally have their electricity from generators switched off after midnight. Remember to take a small flashlight with you. The sockets are 240 volts and 3 pin plugs as used in the UK.

24. Facts about Uganda
  • The capital city in Uganda is Kampala, which has approximately  2 million inhabitants
  • Uganda’s area in total is 241,038 square kilometers
  • Uganda has nearly 29 million inhabitants in total
  • There are 20 different ethnic groups within Uganda
  • Religion Breakdown: 33% Catholics, 33% Protestants, 16% Muslim, 18% indigenous African religions and other faiths
25. Luggage which is important to bring
  • Bright summer clothes for safari trips (Strong colours can attract unwanted attention from flies found in certain areas of the parks).
  • Nicer clothes for evenings at the hotel and lodge, such as long pants and long-sleeved shirts to protect you against mosquitoes after sunset and, if necessary, against the sun
  • A good jacket, as it can be cool in the morning and evening
  • Summer Footwear (e.g. sports shoes and cotton socks). Avoid bare feet and legs at night due to mosquitoes
  • Power adaptor with 3-4 sockets – this enables a shaver, trimmer, electric toothbrush and any batteries to be charged via a single adapter
  • Small flashlight and extra batteries
  • Hat that shields against the sun
  • Sunscreen and lip balm
  • A mosquito repellent for example
  • Nail clippers and file
26. Important items to have in your hand luggage
  • Passports, money, tickets
  • Sunglasses
  • Medication you use at home (always in your hand luggage, just in case you lose your suitcase!)
  • Hand Medicine: analgesic, allergy pills, remedy for diarrhea (maybe Imodium), malaria pills, plasters and disinfectant wipes
  • Binoculars (so you get to see the leopard way out there in the tree!)
  • Camera and memory cards more than you expect to use, including battery charger and a plastic bag to protect the camera from Africa’s fine, red dust
  • Shoulder bag with sturdy strap and zip.  A money belt or good inside pockets that
    can be zipped up
  • A few photocopies of all personal documents such as passports, visas, flights, travel insurance, vaccination card, international debit cards, (Master Card, Visa credit cards etc.) driving license
  • Telephone list for immediate blocking of lost debit card and insurance
  • Mail addresses of those you wish to send postcards or send messages too.
  • Notebook and pens
  • A good book or something to keep you entertained on the flight
27. Travellers with reduced mobillity

Please note, our tours are generally not suitable for persons with reduced mobility. Please contact us for information about the possibilities according any specific needs.

Contact travel consultant Neil Smith

Write to:
info@africasafari.co.uk

Call:
01279 704 135

Hours of opening:
Mon, Wed & Fri: 8 - 16
Tue & Thu: 8-21
Sat: 9-17

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